HYATT PLACE NEW YORK CITY / TIMES SQUARE

Name: HYATT PLACE NEW YORK CITY / TIMES SQUARE
Address: New York City, New York, United States

New York City

4-Star Hotel

7.7

Good

8956 Reviews

Rooms

HYATT PLACE NEW YORK CITY / TIMES SQUARE - Amenities

Meeting/Banquet Facilities
Safety Deposit Box
Bar
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Coffee shop
Wheelchair accessible
On-site parking
vending machine
kitchenware
24-hour security
Designated Smoking Area
Family Rooms
Free Wi-Fi
Hair/Beauty Salon
Restaurant(s)
Daily Housekeeping
English
Spanish
Happy Hour
Non-Smoking Rooms Available
Smoke alarms
Fire extinguishers
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
Cashless payment available
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Invoices
Staff trained in safety protocol
Free face masks
Contactless check-in/out
ATM or cash withdraw on site
CCTV security in common areas
Daily disinfection
Facilities for disabled guests available
Fitness center
Ironing amenities
Laundry services

About

Hotel Features

Hyatt Place New York City/Times Square features air-conditioned rooms with satellite flat-screen TV in the Hell's Kitchen district of New York City. Among the facilities of this property are a restaurant, a 24-hour front desk and a shared lounge, along with free WiFi throughout the property. The hotel has newspapers and an ATM machine that guests can use. At the hotel, all rooms are equipped with a wardrobe. The private bathroom is equipped with a shower, a hairdryer and free toiletries. The units will provide guests with a fridge. Guests at Hyatt Place New York City/Times Square can enjoy a continental breakfast. A business center and vending machines with drinks and snacks are available on site at the accommodations. Popular points of interest near Hyatt Place New York City/Times Square include Macy's, Times Square and Bryant Park. The nearest airport is Laguardia Airport.

Guest Policies

Check-in	After 15:00
Check-out	Before 11:00
Room Rates	All rates displayed are for double occupancy unless otherwise noted.

Important Information

Early Check-in fees: Before 12 noon – charged 50 percent of nightly rate Between 12-3PM – charged $100 fee Late Check-out fees: 1PM – charged $100 fee 2PM – charged 50 percent of nightly rate After 2PM – charged full nightly rate Packages can be delivered to the hotel on behalf of guests: First two packages are complimentary Guests are charged a $5 fee per package starting with the 3rd package Extra Guest Policy: -First two guests in the room are included in the room rate -Guests are charged a +$10 fee per person starting with the 3rd personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be re

Reviews

7.7

6
Pleasant
Mar 25, 2026
Matthew
group
Good Location and Good breakfast...
- What did you like most?
  The breakfast buffet had many selections and was at practical hours.
- Was there anything you didn't like?
  Front desk staff did not do what they were asked to do. First, we booked for one night then booked again on booking.com in a comparable room as suggested so that we did not have to move out of our room. The lady at the front desk said it would take some time to show in her system but she would handle it. She did not. After being out all day we came back to a locked room and had to spend time in the lobby to have a more professional staff member do what the previous staff member did not. Second we left all day to return to a room that had not been cleaned. I asked the same staff member to have the room cleaned and than we left for dinner. We returned hours later and the room was still not cleaned. We asked another staff member to have the room cleaned and she promised it would be but it took forever and eventually the front desk became rude. Perhaps, if the initial staff member spent more time attending to their job and less time fraternizing with other employees these kind of problems could be avoided. Overall the behavior of both employees was extremely rude. However, the woman from house keeping once she arrived remedied the situation by doing a spectacular job, with barely any English I might add. I'm thoroughly convinced she could run your front desk better with no English skills, just "people skills" better than the people working the desk that night. Thank you for your kind attention.
7
Good
Mar 25, 2026
Gandolfo
group
Good