The Westin Monterrey Valle

Monterrey
4-Star Hotel
8.6
Excellent
75 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.6/10
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Hot tub/Whirlpool
  • Spa/sauna
Rooms

The Westin Monterrey Valle - Amenities

  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Hair dryer
  • Coffee/tea maker
  • bathrobes
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • alarm clock
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Free Wi-Fi
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Japanese
  • Spanish
  • Non-Smoking Rooms Available
  • Pool with view
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace

About

Hotel Features

The Westin Monterrey Valle features an outdoor swimming pool, fitness center, a shared lounge and terrace in Monterrey. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. Macroplaza is 4.2 miles away and ITESM Campus Monterrey (Monterrey Tech) is 5.2 miles from the hotel. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. A seating area is available to all guests, while some rooms will provide you with a Xbox 360. A buffet, à la carte or American breakfast is available at the property. At The Westin Monterrey Valle you'll find a restaurant serving Mexican cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. Guests can use the business center or relax in the bar. Obispado Museum is 2.3 miles from the accommodation, while MARCO Museum Monterrey is 4 miles away. Monterrey International Airport is 23 miles from the property.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:30
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

8.6
    • 9
      Wonderful
      Eliseo
      Family with young children
      Great stay and we will return. Thank you!
      • What did you like most?
        The front desk team and bellmen were so kind and helpful. The room was perfect and location is amazing.
      • Was there anything you didn't like?
        The restaurant waiters need more training to anticipate needs. They offered coffee and brought it and didn’t bring the cream and sugar even after asking. We had to remind them and then they would just stand there even after calling them over for help. When the plates were brought out, he handed them to me instead of placing it where it needed to be. We also needed refills but had to ask. Again, standing around and not taking the initiative. I’m not sure if they were new but definitely more training is needed for great customer service. We were shocked.
    • 9
      Wonderful
      Eliseo
      family with young children
      Great stay and we will...
      • What did you like most?
        The front desk team and bellmen were so kind and helpful. The room was perfect and location is amazing.
      • Was there anything you didn't like?
        The restaurant waiters need more training to anticipate needs. They offered coffee and brought it and didn’t bring the cream and sugar even after asking. We had to remind them and then they would just stand there even after calling them over for help. When the plates were brought out, he handed them to me instead of placing it where it needed to be. We also needed refills but had to ask. Again, standing around and not taking the initiative. I’m not sure if they were new but definitely more training is needed for great customer service. We were shocked.

    Location

    The Westin Monterrey Valle
    Monterrey, NL