Rooms
Millennium Hilton New York One UN Plaza - Amenities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Wheelchair accessible
- On-site parking
- shuttle service
- kitchenware
- 24-hour security
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
About
Hotel Features
Located in Manhattan’s East Side and 2113 feet from the Grand Central Terminal, this hotel offers guest rooms with 42-inch flat-screen TVs. Free WiFi is available in the lobby. At the Millennium Hilton New York One UN Plaza, rooms include desks and safety deposit boxes. All rooms feature views of the East River or New York City skyline. There is a grab and go café, a full service restaurant and an executive lounge on-site. The United Nations Headquarters is 528 feet from Millennium Hilton New York One UN Plaza. Times Square and the Empire State Building 1.1 mi from the hotel.
Guest Policies
Check-in | After 16:00 |
Check-out | Before 11:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews
- Staff8.4
- Cleanliness9.2
- Location8.7
Ny beautiful stay
- What did you like most?Location
An average stay with ongoing...
- What did you like most?There were some positives during my stay. • The one-bedroom suite was acceptable and met expectations. • The concierge and housekeeping teams were consistently professional, friendly, and delivered excellent customer service. • The hotel eventually acknowledged an issue with my room allocation and provided a $100 credit after I raised it.
- Was there anything you didn't like?I understand that room requests cannot always be accommodated due to availability. However, I emailed two months in advance asking to be as close as possible to my mum’s room, which the hotel acknowledged. On arrival, I was placed in a different tower block on the top floor, the furthest possible distance from her room. This was particularly baffling given that one of the rooms booked was a top-end suite. • The hotel charges a mandatory $35 per night hotel credit that must be spent on property and is non-refundable. This was not clearly disclosed online. I only discovered this by reading guest reviews, and reception does not explain it unless asked. • A separate refundable deposit is also taken, yet this is not clearly explained. My brother assumed the hotel credit was the deposit. I emailed the hotel on 18 December regarding an incorrect charge and requested a statement of account. I waited nearly four weeks for a response before writing this review and have still received no reply. • Reception staff appeared uninterested and unhelpful when dealing with questions, particularly around billing. • The coffee shop, where you are required to spend the hotel credit, was chaotic and poorly managed. Due to the lack of transparency, poor communication, and overall service issues, I would not stay here again.
