The Palmer House Hilton

Chicago Loop - Millennium Park
4-Star Hotel
7.6
Good
1082 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.7/10
7.6
Guest Rating
Cleanliness
8.7
Staff
9.3
Location
8.4
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Spa/sauna
Rooms

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Microwave
  • Refrigerator
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Greek
  • Portuguese
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Electric vehicle charging station

About

Hotel Features

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access. Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details. Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

Reviews

7.6
  • Staff
    9.3
  • Cleanliness
    8.7
  • Location
    8.4
  • 8
    Very Good
    Ellie
    family with young children
    We had a great family...
    • What did you like most?
      Location was great, very clean rooms
    • Was there anything you didn't like?
      The checking in was so confusing and the $85 parking a night. The pool was down for maintance
  • 5
    Fair
    Robert
    family with young children
    Rude and disappointing
    • What did you like most?
      The staff was not helpful, short tempered, lazy and rude. I used to stay there when I was in the corporate world and loved every stay. Now with all the choices of hotels in Chicago, I won’t choose the Palmer House.
    • Was there anything you didn't like?
      The employees and assistants one receives for the price.

Location

The Palmer House Hilton
17 East Monroe Street, Chicago, IL
8.4
Excellent
Location Score