The Carlyle, A Rosewood Hotel

Upper East Side
5-Star Hotel
9.1
Exceptional
17 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 9.1/10
  • Top Rated Location
    Guests rate the location 9.1/10
  • Very Clean
    Guests rate the cleanliness 9.1/10
9.1
Guest Rating
Cleanliness
9.1
Staff
9.4
Location
9.1
Top Amenities
  • Business Center
  • Pets Allowed
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Spa/sauna
Rooms
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The Carlyle, A Rosewood Hotel - Amenities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • On-site parking
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Pet basket
  • Pet bowls
  • Light therapy
  • Themed dinner nights
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests

About

Hotel Features

Just 528 feet from Central Park, this historic Manhattan hotel is 2113 feet from the Metropolitan Museum of Art. It features the Carlyle Restaurant and a 24-hour gym. The classically decorated guest rooms at The Carlyle Rosewood Hotel include a flat-screen TV with DVD player and an iPod docking station. Guests can relax with a drink from the mini-bar or take advantage of the 24-hour room service. This Manhattan hotel hosts several art galleries and shopping stores. Massages are available at the Sense Spa. The hotel offers concierge and valet services. The elegant Carlyle Restaurant serves French-inspired cuisine for breakfast, lunch, and dinner. Since opening in 1955, Cafe Carlyle has featured musical performances by legendary entertainers. The Solomon R Guggenheim Museum is 0.8 mi from The Carlyle. Subway access is 1056 feet away.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Pets
Pets are allowed on request. Charges may apply.
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

9.1
  • Staff
    9.4
  • Cleanliness
    9.1
  • Location
    9.1
  • 10
    Exceptional
    Caroline
    young couple
    Wonderful experience greet value with...
    • What did you like most?
      Room dark - needed extra light which was quickly provided
    • Was there anything you didn't like?
      Charming staff Excellent room service breakfast
  • 7
    Good
    Stephen
    Couple
    FAMOUS HOTEL MAY NOT BE FOR EVERYONE
    • What did you like most?
      We wanted to splurge one night in NY, for our 46th anniversary. ( The Carlyle documentary dvd is a favourite of ours.) We normally stay in the Theatre district as we watch a lot of shows. The concierge, Diana, with whom I corresponded, was very thoughtful to send a Bemelman’s Manhattan bottle with tasty hors d’oeuvres. The aides who met us outside, who helped bring our luggage in and got us taxis were very kind. The room was spacious and quiet. Housekeeping brought us large mugs and a tea kettle for our morning tea. Bemelman’s itself is a gem, we loved again the convivial hospitality and service, and enjoyed the piano player.
    • Was there anything you didn't like?
      I realize that checkin is 3pm. When the kind concierge wrote me, “I will note your early arrival and we will make every effort to have the room ready by noon,” I believed it. The desk clerk informed me it was a housekeeping priority to have that room ready. It wasn’t. As I have a bad knee, we just sat there waiting until after 1, then went for lunch. I questioned when our room might be ready, and was told it wasn’t the concierge who decided these things, but the housekeeping. Huh? Though I was told by this desk clerk I would get a call/text on my cell, when the room was ready, which number we confirmed, we never got same. Finally, at 2:30 I wandered back to the desk to be told I had been called/texted, whatever, but I hadn’t been. “I am sorry” just goes so far. We wondered if my surprise for my husband, costing 3 times what we normally pay for an equally sized room in NY, was indeed not for us. And though we easily paid $350 for drinks and a one course meal in lovely Bemelman’s, the $61 for the smallest steak tartare we have ever received was rather annoying.

Location

The Carlyle, A Rosewood Hotel
New York City, NY
9.1
Exceptional
Location Score